Refund Policy

We offer a 30-day money-back guarantee on all orders.

If you're not happy with your purchase for any reason, email us at hello@craftmarkco.com within 30 days of receiving your order. We'll issue a full refund — no need to return the item.

Damaged or defective items: take a photo and email us. We'll send a replacement or refund immediately.

We don't make returns complicated. If something's wrong, we fix it.